Data Protection

1. Definitions 

a. “FLE Learning” is a trading name of FLE Learning Ltd 

c. “Conference” means the conference you have selected to attend in your abstract or registration form. 

d. “Delegate” means the delegate who attends or wishes to attend the Conference. 

e. “Data” means collectively all information that you submit to our WebSite. This includes, but is not limited to, account details and information submitted using any of our services or systems; 

f. “Service” means collectively any online facilities, tools, services or information that FLE Learning makes available through its website either now or in the future; 

g. “System” means any online communications infrastructure that FLE Learning makes available through its website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links; 

h. “Website” means the website of FLE Learning ie., and any sub-domains of this site unless expressly excluded by their own terms and conditions. 

2. FLE Learning Duties 

2.1. FLE Learning needs to process personal data about its current, prospective and former delegates and their sponsoring institutions, its current, prospective and former staff, its suppliers/ contractors, its current and prospective supporters and other individuals connected to the company, as part of its everyday operations and is legally obliged to process such personal data in accordance with the General Data Protection Regulation (“the GDPR”). 

2.2. For the purposes of the GDPR, the data controller is FLE Learning Ltd, which is a company incorporated in Scotland (registration number SC472947). FLE Learning is committed to compliance with the GDPR and takes seriously the responsibility of handling personal information. 

2.3. This Policy has been developed to ensure that FLE Learning meets its obligations under the GDPR. 

3. Data Protection Principles 

The Data Protection Principles require FLE Learning to ensure all personal data is: 

  • fairly and lawfully processed; 
  • processed for a lawful purpose; 
  • adequate, relevant and not excessive; 
  • accurate and up to date; 
  • not kept for longer than necessary; 
  • processed in accordance with the data subject’s rights; 
  • protected by appropriate security; and 
  • not transferred to other countries without adequate protection. 

4. Personal data processed by FLE Learning 

4.1 Personal data processed by FLE Learning can take different forms – it may be factual information, expressions of opinion, images or other recorded information which identifies or imparts something of significance about a living individual. 

4.2 Personal data processed by FLE Learning may include (but is not limited to) basic personal details, contact details and: (for staff and contractors) additional information required for their employment or appointment including images and biometric data; (for delegates) passport and visa information (if received), academic, disciplinary and other education related records,  employment details, information about special educational needs, references, photographs, and financial information/bank details.

4.3 FLE Learning collects the personal data it processes directly from the data subject and from third parties (for example referees, sponsoring institutions, universities and the Criminal Records Bureau). 

5. Purposes for which Personal data may be processed 

Personal data (including sensitive personal data, where appropriate) is processed by FLE Learning in accordance with the GDPR for the following purposes: 

  • The provision of education including the registration of prospective delegates and administration of the application/registration process; administration of the Conference programme and timetable; providing certificates of attendance/participation to delegates; publication of conference proceedings, abstracts handbook and e-journal. 
  • The provision of educational support and ancillary services including the administration of the Conference social programme activities; conference venue administration; and provision of wi-fi at conference venue. 
  • The general administration of FLE Learning including the compilation of delegate records; the administration of invoices, fees and accounts; the management of the University/College/Hotel property where summer Conference is organised; the management of security and safety arrangements (including the use of CCTV); the administration and implementation of FLE Learning’s policies; and other reasonable purposes related to the FLE Learning’s operations, such as information given to University or College or Hotel venue providers. 
  • The protection and promotion of FLE Learning’s legitimate interests and objectives including the publication of its website, the prospectus, fixtures and other promotional publications promote FLE Learning conferences to prospective delegates.
  • The administration of its staff, agents and suppliers including the recruitment of staff/ engagement of contractors (including compliance with CRB procedures); administration of payroll, pensions and sick leave and the maintenance of appropriate human resources records for current and former staff; and providing references. 
  • The fulfilment of the FLE Learning’s contractual and other legal obligations. 

6. Processing of Personal Data 

6.1 FLE Learning will only process personal data for the purpose(s) for which it was originally acquired and will not process it for any other purpose without the data subject’s permission, unless it is permitted to do so under the GDPR. FLE Learning may communicate with data subjects for the purposes set out above by post, email and SMS. 

6.2 Personal data shall only be disclosed to those members of FLE Learning’s staff and suppliers who need to access the personal data to carry out the purpose(s) for which it was acquired. FLE Learning adopts appropriate security measures to ensure that personal data is kept secure and not processed without proper authority. FLE Learning observes legislative requirements and current best practice to ensure personal data is kept for no longer than necessary. 

6.3 FLE Learning will not transfer personal data outside of the EEA unless it is satisfied that the data subject’s rights under the GDPR will be adequately protected. 

6.4 FLE Learning would seek permission from the delegate before featuring the delegate particularly prominently in documentary films or articles for which FLE Learning may give permission. 

6.5 When processing personal data for the purposes set out above, FLE Learning may communicate by post, email and SMS and may make use of cloud computing services. 

7. Third parties with Whom FLE Learning may need to share information 

From time to time FLE Learning may pass personal data (including sensitive personal data where appropriate) to third parties, including local authorities, other public bodies (eg, UK Border Agency, HM Revenue and Customs, British Consulate in different countries), health care professionals, social activities providers, university/college/hotels providing conference venue, who will process the data: 

  •  to enable the relevant authorities to monitor FLE Learning’s performance;
  • to compile statistical information (normally used on an anonymous basis); 
  • to ensure the delegates’ safe arrival to the UK;
  • to safeguard delegate’s welfare and provide, where relevant, medical care;
  • where necessary, in connection with conference and social activities undertaken by delegates, to monitor delegate’s special needs and requirements; to obtain appropriate professional advice and insurance for FLE Learning; 
  • where a reference or other information about a delegate is requested by an educational establishment or employer to whom they have applied or already working; 
  • where otherwise required by law; 
  • where otherwise reasonably necessary for the operation of the FLE Learning and employment of its staff; 
  • In the event of sale or purchase of any business or assets by FLE Learning, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; 
  • If FLE Learning or substantially all of its assets are acquired by a third party, in which case personal data held by about its customers will be one of the transferred assets. All third party organisations are expected to comply with the GDPR themselves and FLE Learning has no influence over the way they use their data. 
8. Rights of Access to Personal Data 

8.1 Delegates have the right under the GDPR to be given access to personal data held about them by FLE Learning. If a delegate wish to access his/her personal data held by FLE Learning, a request should be submitted to FLE Learning's Data Protection Officer at 

8.2 FLE Learning  aims to respond to such subject access requests as quickly as possible and will ensure that any information is provided within 30 days unless an exemption from the right of access under the GDPR applies. Some information is exempt from the right of access, such as details of a third party or disclosure of another individual. FLE Learning also has the right to withhold information that may cause distress or is damaging to read. Any references FLE Learning has received by a third party will not be disclosed unless the disclosure will not identify the source of the reference. 

9. Accuracy 

FLE Learning will endeavour to ensure that all personal data held in relation to delegates is accurate and up to date. Delegates must notify FLE Learning of any changes to information held about them. A delegate has the right to request that inaccurate information about them is to be corrected. 

10. Security 

FLE Learning will take reasonable steps to ensure that personal data is kept secure and is only accessed by authorised members of its staff for the purposes for which it is held. All staff will be made aware of this Data Protection Policy and their duties under the GDPR. 

11. Delegate's responsibility 

All delegates have a responsibility to comply with the General Data Protection Regulation. They should not disclose personal information about another person without the consent of that person. This includes posting photographs on the Internet. If a delegate is found to have breached confidentiality, it will lead to serious implications.

12. Enforcement 

12.1 If a delegate believes that FLE Learning has not complied with this Policy or has acted otherwise than in accordance with the GDPR, he/she should notify FLE Learning which shall, where appropriate, refer the matter for resolution in accordance with FLE Learning’s grievance/ disciplinary procedure (for staff) or complaints procedure (for delegates). 

12.2 This policy forms part of the terms and conditions of all employees' contracts of employment. A breach of the policy may be regarded as misconduct, leading to disciplinary action up to and including summary dismissal. 

13. Changes to Our Data Protection Policy 

Any changes we may make to our data protection policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. 

14. Our Details

Any questions, comments and requests regarding our data protection policy are welcomed and should be addressed to the Data Protection Officer at

This Data Protection Policy was last updated on 24th May 2018.